[EZIE Care] Protect Your Package up to SGD10,000
Updated: Apr 14
Get reimbursed automatically in case of loss or damage in transit.
Claiming for the lost or damaged parcels can take up to 2-3 weeks at minimum, and it requires too many documents to be approved. Honestly, sometimes you feel like the courier partner is just not willing to help.
EZIE App wants to prevent such time and money-consuming problems from your eCommerce business. That's why we came up with EZIE Care!
Costs only 1.2% of Your Item Value (excl. GST)
Item value can be up to SGD 10,000
Reimbursement is automatic (directly into your EZIE wallet)
Reimbursement is automatic once your parcel status is confirmed LOST or DAMAGED (directly into your EZIE wallet)
Apply only for confirmed courier mishandling prior to the refund (if rejected by 3PL partners, then the reimbursement won't be made)
For instance, if your item value is SGD 100, then your EZIE Care costs SGD 1.2 excl. GST.
Watch our 1 min YouTube Tutorial on "How to Use EZIE Care"
You don't have EZIE Accounts? No worries, sign-up NOW!
It will take only a minute.