(2022 Ver.) Top 5 Best Cash on Delivery Courier Services in Singapore
Updated: Mar 10
COVID-19 has prompted the world to innovate faster than expected.
One of the sectors most affected by the rapid innovation would be electronic payments. Take a look at Singapore today and compare it to just two years ago. We see cashless payments everywhere — restaurants, cafes, every store in the mall — and we're intrigued by the use of cashless payments because it's convenient.
However, not everyone was able to easily adapt to the sudden change.
There are people still using cash and credit cards mainly. As with all changes in times, not everyone is a good fit for change and innovation. As sellers, we want to extend our service to a larger audience, and therefore we encounter the need to find a way to accommodate a larger number of consumers.
This is where the opportunity of Cash On Delivery arises.
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List of Top 5 Best Cash on Delivery Courier Services in Singapore
1. Ninja Van - Ninja Packs
Ninja Van offers a variety of options and features that meet most customers' business requirements, such as door-to-door delivery, flexible parcel pick-up & drop-off, and local & international courier services. Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines are the company's primary markets today.
Ninja Pack rates are set in advance based on the size of the pack and the bundle, starting from S$3.2.
As with any Cash On Delivery Services, Ninja Van encountered numerous COD scams but it continues to demonstrate goodwill in response to fraud alerts, such as providing refunds and maintaining close relationships with freight forwarders.
GOGOX connects individuals and businesses directly with millions of drivers and couriers for delivery needs. It has expanded its operations from Hong Kong to Singapore, Taiwan, China, South Korea, India, and Vietnam over the years.
GOGOX rates are set based on the choice of vehicles, starting from $10 for motorcycles.
Tips from GOGOX: Including manpower is possible but it will include any additional manpower charges. Please make the cash payment to the GOGOX driver when he picks up the item if the recipient will not be paying for the delivery or transportation.
With Lalamove, everyone can connect with nearby professional drivers, 24 hours a day, to receive on-demand delivery in a large fleet of delivery vehicles. Lalamove provides its services to over 10 countries, including Malaysia, Phillippines, Vietnam, and Mexico.
Lalamove's rates are set based on the choice of vehicles, with the base fare starting from S$10.
Tips from Lalamove: Please enter the amount to be collected in the remark's box for COD service to ensure a smoother and faster process.
4. J&T Express
J&T Express provides a range of eCommerce solutions in Singapore, including Last-Mile Delivery, Fulfilment and Warehousing, Sales Channel Management, and International Delivery. Currently, its services are available in 7 countries, including China which was recently launched in 2020.
J&T's rates are set based on the dimensions and weight of the item, and Domestic Next Day Delivery starts from S$3.2.
Tips from J&T: J&T drivers do not return change, thus the recipient is required to provide the exact cash. J&T strictly accepts only cash and cheque (payable to Client), hence its drivers will reject any other forms of payment.
DHL helps customers to send parcels, to enter new markets, and even to expand their businesses, in and out of over 220 countries and territories.
DHL rates are determined based on the weight, size, and country of destination, starting from $9 per shipment.
How to Choose the Best COD Courier Services in Singapore for Your eCommerce Business?
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