(2022 Ver.) Top 5 Best Cash on Delivery Courier Services in Malaysia
Updated: Mar 10
In Malaysia, digital wallets were expected to outperform cash by 2021.
But through the continued availability of Cash on Delivery (COD) services throughout the region, many transactions have been made in cash until now. Hence, despite the rise of digital payment patterns around the world, COD remains popular in Malaysia, making it one of the most common methods of cashless transactions in the region.
In Southeast Asia markets, such as Indonesia, Malaysia, Singapore, and Phillippines, sellers should offer COD as it will pave the eCommerce businesses' path to higher development and success.
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If you are wondering where to look for an easy comparison of different courier services in Singapore, visit EZIE. EZIE provides comparisons on COD courier services as well.
List of Top 5 Best Cash on Delivery Courier Services in Malaysia
1. Ninja Van - Ninja Packs
Ninja Van offers a variety of options and features that meet most customers' business requirements, such as door-to-door delivery, flexible parcel pick-up & drop-off, and local & international courier services. Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines are the company's primary markets today.
Ninja Pack rates are set in advance based on the type of the product and the size, starting from RM5.60.
As with any Cash On Delivery Services, Ninja Van encountered numerous COD scams but it continues to demonstrate goodwill in response to fraud alerts, such as providing refunds and maintaining close relationships with freight forwarders.
2. Pos Laju
Pos Laju is a dynamic provider of postal, logistics, aviation, financial, and supply chain solutions in Malaysia, with the country's largest delivery and touchpoint network. It allows shipment from anywhere in Malaysia to China, Japan, South Korea, the United Kingdom, the United States, and other regional and international destinations.
Pos Laju rates are set based on the weight of the parcel and the location of the destination, starting from RM6.00.
DHL helps customers to send parcels, to enter new markets, and even to expand their businesses, in and out of over 220 countries and territories. It can deliver on time with secure features like COD, thanks to its fully-owned domestic delivery network in Malaysia, Thailand, and Vietnam.
DHL rates are determined based on the weight, size, and country of destination.
Based on the local destination currency, collected cash will be deposited to a local bank account of the destination, or to the billing country. And every two weeks, remittances will be sent to sellers, and tracking visibility of COD status will be available on the DHL platform.
Aramex developed express delivery and logistics services in the Middle East and other growing markets. It focuses on rapid courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services in 58 countries.
Aramex's rates are determined based on the weight of the parcel and the distance to the destination.
With Lalamove, everyone can connect with nearby professional drivers, 24 hours a day, to receive on-demand delivery in a large fleet of delivery vehicles. Lalamove provides its services to over 10 countries, including Malaysia, Phillippines, Vietnam, and Mexico.
Lalamove's rates are set based on the choice of vehicles, with the base fare starting from RM4.00.
Tips from Lalamove: Please enter the amount to be collected in the remark's box for COD service to ensure a smoother and faster process.
How to Choose the Best COD Courier Services in Singapore for Your eCommerce Business?
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